The hotel offers amenities for your comfortable stay and unforgettable experiences
Breakfast Delight
“The breakfast was truly the highlight of our stay, especially the omelet bar and refreshing pineapple with yogurt.” view full review
Kid's Paradise
“The water park provided endless fun for my kids, making it a nice experience for our family.” view full review
Excellent Service
“From the amazing front desk staff to our accommodating cleaning lady, every interaction was pleasant and exceeded my expectations.” view full review
Relaxing Escape
“The spa facilities were relaxing, providing the perfect retreat for unwinding after a busy day.” view full review
General
No smoking on site
Paid Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics
Fishing
Services
Paid shuttle service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Playpen
Video games
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Solarium
Back massage
Head massage
Foot massage
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Blvd Francisco Medina Ascencio Km 3.5,
Puerto Vallarta,
Mexico,
48300,
Jalisco
Map view
Blvd Francisco Medina Ascencio Km 3.5,
Puerto Vallarta,
Mexico,
48300,
Jalisco
City landmarks
Calle Paseo Diaz Ordaz S/N Centro
Malecon Boardwalk
3.5
km
Church
Christ Church by the Sea
1.1
km
Gallery
Galerias Vallarta
1.6
km
Mall
Plaza Caracol
910 m
Night club
Strana
720 m
Beach
Soriana Super Playa de Oro
1.0
km
Francisco Medica Asencio 2485 Plaza Peninsula Local 11 K
Skydive Puerto Vallarta
620 m
Doctor Mike Lemus 141
Pirate Ship Vallarta
740 m
134 Av Fluvial Vallarta
Costco Wholesale
1.3
km
Mall
Soriana
980 m
Store
Walmart
1.5
km
Calle Manuel Emedieguez 367 A
Mundo Nogalito
1.1
km
Shopping Area
Liverpool
1.7
km
Calle Corona 191
Majolica Antica
2.0
km
Beach
Playa de Oro
1.4
km
Zona Hotelera
Playa "Los Coprolitos"
1.2
km
Store
La Comer Fluvial
1.6
km
Avenida Francisco Medina Ascencio 2870
Casino Life Vallarta
1.3
km
Shopping Area
Galerias Vallarta Shopping Mall
1.7
km
Paseo Díaz Ordaz Local 4
Marigalante
1.3
km
Mall
Starbucks
1.7
km
Las Glorias Beach
1.5
km
Beach
Marina Vallarta
2.9
km
Beach
Playa Camarones
1.8
km
Quimixto
2.8
km
Nearby
Shopping Area
La Isla Shopping Village
250 m
Night club
Santa Discoteque
150 m
Mall
Peninsula Plaza Vallarta
480 m
Grand Venetian
320 m
Night club
Barrabar
440 m
Restaurants
Food Park Puerto Vallarta
230 m
Francisco Medina Ascencio 2450 Diaz Ordaz
Cafe Chapultepec
90 m
Boulevard Francisco Medina Ascencio 2135 in Los Tules
La Dolce Pizzeria
170 m
Boulevard Francisco Medina Ascencio
El Patron Restaurant
300 m
Boulevard Francisco Medina Ascencio K.m. 2.5 Zona Hotelera Norte
Ponte Almeja
170 m
Plaza Comercial La Isla Vallarta # 2477
Fiesta Inn Puerto Vallarta Restaurant
230 m
Blvd. Francisco Medina Ascencio #2479
Restaurant Italiannis
220 m
Blvd. Francisco Medina Ascencio 2479 Hotel Zone la Isla Mall
La Trattoria Restaurant
350 m
Boulevard Francisco Medina Ascencio Km 2.5 Zona Hotelera Norte
Yashinoki Sushi Bar Puerto Vallarta
350 m
Boulevard Francisco Medina Ascencio Km 2.5
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
8.2
Location
8.6
Service
8.4
Dining
6.8
Guest reviews
7.6/10
based on 5 reviews
4/5
based on 5056 reviews
5.9
5.9/10 based on 52 reviews
#31 of 161 hotels in Puerto Vallarta based on Tripadvisor
Charles
United States,
January
2024
7.4/10
I had a wonderful stay at the hotel. The rooms had the best view in the morning, day, and evening, and were well-serviced daily. A minor issue with the sink tap not being secured, but the A/C worked fine. My large corner room on the 6th floor had two balconies with great views of the pool and the beach.
Rooms
8.0
The rooms were spacious and provided stunning views throughout the day. The daily service was excellent, though the issue with the sink tap was a bit inconvenient.
Service
7.0
The service in the sun club lounge was friendly and helpful, creating a relaxed atmosphere. However, there were some lapses in replenishing water, coffee, and soda daily.
Location
9.0
The location was lovely, with a great atmosphere and service. The beach had soft sand and a nice swimming area, though an extra charge for Wi-Fi was a drawback.
Dining
6.0
The dining experience in the buffet was sufficient but not exceptional. It could feel monotonous after a week, but it served its purpose.
Facilities
7.0
The facilities offered car hire, dry cleaning, housekeeping, and shuttle service, catering to various needs. However, an extra charge for some services was a downside.
Steve
United States,
December
2023
8.6/10
My stay at Sunscape was delightful with lovely rooms kept spotless by housekeeping, a comfy bed and pillows, and a good selection of drinks. I enjoyed long walks on the beach and various nearby streets. The service was top-notch with staff always ready to assist with a big smile, ensuring a pleasant experience. The location was absolutely fantastic, allowing easy access to the Marina and downtown. Dining offered a huge variety, though some dishes were mediocre. The facilities were well-maintained, offering a pleasant setting for relaxation.
Rooms
9.0
The rooms were comfortable and exactly as advertised on the Sunscape Website, Facebook, and Tripadvisor, with a cozy bed and pillows.
Service
9.0
The service was exceptional, with the staff actively preparing drinks and attending to guests with a welcoming attitude.
Location
10.0
The hotel is ideally located, just a short cab ride away from the Marina or downtown, making exploration convenient.
Dining
7.0
The dining experience offered a variety of options, including American foods and hand-made pasta, but some dishes were mediocre.
Facilities
8.0
The facilities were well-maintained, enhancing the overall experience at the hotel.
Mike
United States,
September
2023
7.6/10
Staying at this hotel was a mixed experience. The rooms, despite offering a stunning sunset view from the 17th floor with two balconies, were not as advertised online. The connecting inner stairway was convenient. The service was exceptional, with memorable birthday celebrations and attentive staff members like Daniel, Carlos, and Juan. The location was ideal for exploring nearby attractions, but caution was advised due to rip currents. The dining options were generally good, but there were inconsistencies with orders. Overall, the experience was a mix of highs and lows.
Rooms
7.0
The rooms provided a beautiful view of the sunset every night from the 17th floor, featuring two balconies. However, they did not match the pictures on the booking page. The inner stairway connection was practical.
Service
9.0
The service was outstanding, especially with thoughtful gestures for special occasions and the diligent staff members making the stay pleasant. Daniel from the entertainment team and Carlos and Juan from concierge were particularly friendly and accommodating.
Location
8.0
The location was fabulous, being a short cab ride to the Marina and downtown. However, caution was advised about rip currents at the beach, and upgrades were available into the sun club area.
Dining
7.0
The dining experience was overall good with a variety of tasty and fresh foods; however, there were occasional issues with drink orders and coffee refills.
Facilities
7.0
The facilities offered various amenities but had some inconsistencies in service
Matt
United States,
August
2023
7.8/10
My stay at the hotel was fantastic! The rooms were clean and cozy, and I loved the mini fridge that was stocked every other day. The food was delicious, and I didn't face any tummy troubles. My room on the sixth floor had a King-sized bed and a lovely balcony with a partial ocean view, making it such a pleasant stay.
Rooms
9.0
The rooms with a King-sized bed and sunken sitting area were clean and comfortable, with a great balcony view.
Service
8.0
The service was attentive, especially with drinks and activities. I appreciated the helpful staff providing various services.
Location
7.5
The location was lovely, though a bit crowded with limited lawn chairs. However, being close to the maritime terminal was convenient for tours.
Dining
7.0
The dining experience was good overall, with a variety of foods. However, the entertainment was short, and the bar selection was lacking.
Facilities
7.0
The facilities were decent, though some improvements were needed in the pool area maintenance.
James
United States,
July
2023
8.4/10
The hotel has the best view in the morning, daytime, and evening, with clean and nice rooms. Food is very good, but drinks are average. The location is good, and the service is excellent, although I was a bit disappointed.
Rooms
8.0
The rooms were dated but beautiful and clean.
Service
9.0
The service was very organized, and everyone was very friendly. They ensured the food was delicious and added a touch of Mexican culture with beautiful decorations.
Location
9.0
The location more than made up for any shortcomings, with a fantastic pool area and friendly staff. It felt like being in a cave but in a good way.
Dining
7.0
The dining had a variety of different foods, though some found it repetitive and low quality.
Facilities
9.0
The facilities were clean, comfortable, and had a pool area that was well-maintained and enjoyable.